5.1We reserve the right to amend or terminate the Customer Loyalty Program or these Conditions at our sole discretion at any time, with or without notice.
5.2We reserve the right to remove you from the Customer Loyalty Program at any time at our reasonable discretion.
5.3We may refuse to redeem Points and/or authorise the issue of Points if we consider that the Customer Loyalty Program and/or the account are being misused, or if you are in breach of any of these Conditions.
5.4 We reserve the right to close any account that has been inactive. If we do this, we will notify you in advance.
5.5These Conditions are subject to English Law. Our liability for a breach by us of these Conditions shall be limited to you. If you suffer loss as a result of such breach, our sole liability shall be to credit you with Points in the event that such Points were incorrectly deducted or should have been credited but were not.
5.6Nothing in these Conditions shall limit our liability in respect of death or personal injury caused by our negligence.
5.7In the event of any conflict or inconsistency with any other communication, including advertising, marketing or promotional material, these Conditions shall prevail.
5.8All notices sent by you to us must be sent to CentralHeat at 81 Kingsley Road, Hounslow , TW3 4AH- England & Wales or send an email to us at firstname.lastname@example.org . We may give notice to you at either the e-mail or postal address you provide to us in the Order. Notice will be deemed received and properly served 24 hours after an e-mail is sent or 3 days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that the e-mail was sent to the specified e-mail address of the addressee.
5.9The Customer Loyalty Program is administered by the Company.